Effective Date: 15 February 2021
Woolworths uses tracking technologies like cookies to tailor and improve your online experience on our websites. As a customer, we value your trust and want to make it easy to understand what cookies are, how we use them to improve your experience on our websites and your options to control them on your devices.
Please read our Cookies Statement below to find out more. If you have any questions regarding the following content, we invite you to contact our Privacy Officer.
Like most companies, we collect electronic information about you (which may or may not be personal information) using cookies and similar technologies when you visit our websites to personalise and improve your experience.
A cookie is a small file downloaded onto your device when you interact with any online content such as websites, social media sites and apps. The content may be our own, or may be the content of others in which we have an interest, such as our digital banner advertisements.
The information that we collect through cookies may not identify, or relate, to a particular individual. Generally, the information collected through cookies relates to a device used to access online content, such as an IP address or location data about the device (where available and not disabled by the user) and metadata (a set of data that describes and gives information about other data). Cookies may also collect information about the behaviours of the user of the device, such as the websites visited by the user and their activity on the website.
In some circumstances, the information collected through cookies may be combined with information that identifies the end user of the relevant device. This may occur, for example, if you log into your account, or if you interact with certain content (such as a link) that we have sent to you in an email.
We allow cookies to be used for three reasons:
First, we allow session cookies to be used when you visit our online content, including our websites. Session cookies enable your device to move from page to page without you having to log in repeatedly. The placement of this type of cookie generally improves your browsing experience. These cookies are removed when you close your browser and end your online session.
Secondly, we set persistent (permanent) cookies on our website(s) to remember your preferences so that we can improve your website browsing experience. We also allow trusted third parties to set persistent cookies. Persistent cookies will be remembered when you visit the site again and are not removed when you close your browser. These cookies allow us to serve you with targeted advertising and measure the effectiveness of our site functionality and advertising.
Thirdly, we use other tracking technologies (such as pixels, beacons and tags) to record your behaviour and activities when you visit our website(s) for the purpose of analytics and targeted online advertising. Collecting this information enables us to:
We may for example, access information from cookies set by others such as Google, Adobe, Microsoft and social media platforms.
This information is collected directly by the providers of those features and is subject to the privacy policies or notices of those providers. Please see their privacy policies for further details, including how you can opt out of specific offerings.
We have listed the main types of cookies used by Woolworths below.
To disable these cookies, please go to the section “What are my choices about cookies?”.
You can control which sites and devices allow cookies to be used.
Please note that it may be necessary for you to opt out separately from each device and browser that you use to access online content.
Opting out of cookies may not necessarily remove all advertising from pages you visit. Rather, it may mean that the ads you see may not reflect your interests.
There is a lot of information available about how cookies work and how to change your browser’s cookie preferences. This includes information at the following links: